48 Hour Cancellation Policy
Here at Colonic Center Miami, we value your presence in our office and welcome you in an effort to make the most difference in your life. Because of the high volume and demand for our treatments, we must look out for the best interest of our therapists and for those who need us most, our clients. Every appointment is pre-scheduled and sanctioned for every individual.
Our forty-eight-hour cancellation policy helps us meet every client’s needs. When you do not let us know that you will not be able to make it within this time frame, it takes away from those who truly need these beneficial treatments. We are open five days a week to serve you so remember, please be courteous.
Colonic Center Miami’s forty-eight-hour cancellation policy states that if you do not coincide with these rules and grant us forty-eight hours of notice, you will be charged the full amount of the treatment as a result of your negligence. When you book an appointment, you give Colonic Center Miami the right to charge your credit card for the full amount of the treatment. In the event that you do not meet these guidelines, your appointment will be forfeited.
As well, appointments are scheduled on the hour and when you do not arrive on time it causes other clients to run off schedule. The appointments generally last 75-90 minutes; therefore, any client who does not arrive within 5-10 minutes of their scheduled time will either be penalized for that time or we may be forced to reschedule the appointment depending on the time frame. Arriving 15 minutes late will forfeit your appointment.
As a courtesy, Acuity Scheduling sends a reminder text message, along with an email, 72 hours prior to your treatment. If you need to cancel or reschedule, you may do so at this time.
Clients who are continually late will kindly be asked to find a different location for their colon hydrotherapy needs. We understand the trivialities of life and we will do our best to accommodate you. Please try and do your best to assist us in helping you as well. Thank you for your time and for understanding this important policy which will help Colonic Center Miami run smoothly and efficiently.